DELIVERY
I aim to get orders dispatched as quickly as possible and offer UK and worldwide delivery.
SAME-DAY DISPATCH
Orders placed before 12:30pm on eligible working days will normally be dispatched the same day.
Orders placed after 12:30pm, at weekends or on UK bank holidays will be dispatched on the next eligible working day.
Same-day dispatch refers to when the order is sent and does not guarantee same-day or next-day delivery.
Dispatch and delivery around UK bank holidays may be subject to delays.
UK DELIVERY
Royal Mail Tracked 48 — £4.50
The delivery charge includes postage and packaging.
Tracking details will be provided once the order has been dispatched where available.
Delivery times are estimates and may occasionally be affected by Royal Mail delays, UK bank holidays or other circumstances outside my control.
WORLDWIDE DELIVERY
International tracked delivery is available to customers worldwide, including Europe and destinations further afield.
International shipping prices may vary depending on the destination and parcel weight.
The final delivery charge will be shown at checkout once shipping is connected.
Tracking details will be provided where available.
International delivery times vary depending on destination and customs processing.
CUSTOMS & IMPORT CHARGES
International orders may be subject to local customs duties, import VAT, taxes or other charges depending on the destination country.
Any customs or import charges applied by the destination country are the responsibility of the customer.
NEED A DIFFERENT POSTAGE SERVICE?
If you would prefer a different postage service, faster delivery option or have a specific delivery requirement, please get in touch before placing your order.
You can contact RetroTopJoe by email, Facebook or Instagram.
PLEASE CHECK YOUR DELIVERY ADDRESS
Please make sure your delivery address is correct before completing your order.
If you notice a mistake after ordering, contact me as quickly as possible.
Once an order has been dispatched, I may not be able to change the delivery address.
DELAYS OR MISSING ORDERS
Most orders should arrive within the expected delivery timeframe, but delays can occasionally happen — especially around UK bank holidays.
If your order has not arrived within a reasonable period, please get in touch and I will help investigate the delivery.
